Shipping policy

Once your order has shipped, you will receive an email from our shipping department with the tracking number.

We anticipate shipping within 10-14 business days unless otherwise stated in a product or a specific offer's terms and conditions.

Your TRUEFORM is shipped via FedEx.

Depending on the shipping option you choose, your TRUEFORM will be delivered:

  • Basic Economy by Appointment: Front Door, Back Door, or Garage with signature required. No assembly or installation.

In addition we can offer two additional options (not available in all areas)

  • Premium by Appointment: Room of choice on any floor in the house with packing removal. No assembly or installation.
  • White Glove Delivery: Room of choice on any floor in the house with packing removal, assembly and installation - hop on and run!

Please contact our Sales Team at 860-895-8533 or contact us HERE for a quote.