Strong design
Engineered for ultimate longevity, the upgraded treads and rollers handle users up to 400 pounds at top speed, ensuring consistent performance under the most demanding conditions.
Bluetooth connectivity
Seamlessly connect to FTMS apps like Zwift and Strava, or pair with any Bluetooth heart rate strap or watch. Each treadmill features an individualized Bluetooth code, enabling multiple TRAINERs to operate in the same space without interference—perfect for team workouts, relays, and group training sessions.
Optional Turf
Built on the foundation of the TRUEFORM.TRAINER™, the Turf model replaces the traditional rubber running surface with a premium slatted turf belt designed for walking, running, sprint work, movement drills, and multi-directional training applications. You can utilize the turf with cleats, barefeet, or training sneakers!
All new Trueform.trainer
The all new TRUEFORM.TRAINER™ is our next-generation curved manual treadmill, completely redesigned to elevate your fitness experience. Whether you’re building a home gym or outfitting a sports facility, the TRUEFORM.TRAINER™ offers unparalleled performance, durability, and user-friendly design—perfect for all ages and skill levels.
Unmatched Innovation
Here is what we didn't change:
- Patented Shallow Curve: The TRAINER maintains our signature shallow curve, the least steep on the market, which encourages proper form and provides effortless speed control. The TRUEFORM.TRAINER™ features a steel frame construction and a heavy-duty, impact-absorbing slatted running surface. Combined with our proprietary Responsive Belt Technology™, the treadmill reacts to every subtle movement—balance, posture, hip position, and foot strike—offering the most natural treadmill experience available. This feedback ensures that you’re always in optimal alignment, improving core strength and reducing injury risk.
Enhanced Durability and Versatility
- Stronger Treads and Rollers: Engineered for ultimate longevity, the upgraded treads and rollers handle users up to 400 pounds at top speed, ensuring consistent performance under the most demanding conditions.
- Modular Design: Future-proof your fitness investment with modular compatibility for upcoming attachments. At launch, every TRAINER includes our new Power Bar, an innovative accessory designed for sprint starts and providing a low grab point—ideal for both competitive athletes and children.
New Connectivity
Bluetooth Connectivity: Seamlessly connect to FTMS apps like Zwift and Strava, or pair with any Bluetooth heart rate strap or watch. Each treadmill features an individualized Bluetooth code, enabling multiple TRAINERs to operate in the same space without interference—perfect for team workouts, relays, and group training sessions.
TRUEFORM.TRAINER™ Turf
The TRUEFORM.TRAINER™ Turf brings the connected feel of TRUEFORM self-powered running together with the versatility of our performance turf surface.
Built on the foundation of the TRUEFORM.TRAINER™, the Turf model replaces the traditional rubber running surface with a premium slatted turf belt designed for walking, running, sprint work, movement drills, and multi-directional training applications. You can utilize the turf with cleats, barefeet, or training sneakers!
A Workout That Works Harder for You
Training on the TRUEFORM.TRAINER™ delivers 33% higher calorie burn, more balanced movement, and less stress on your joints compared to traditional treadmills. The self-powered design is eco-friendly and virtually maintenance-free—no electricity required.
Whether you’re sprinting, walking, or training for endurance, the TRUEFORM.TRAINER™ is a rugged and versatile treadmill that adapts to your goals and pushes you to perform your best. Ready to take it up a mountain? We’ve already done it!
Run strong, stay injury-free, and join the movement with the newly redesigned TRUEFORM.TRAINER™.
Built to Last. Backed Because We're Confident.
TRUEFORM treadmills are designed for years of repeated use.
From the frame and running surface to the mechanical components underneath, our products are built around durability, serviceability, and long-term ownership.
But even well-built equipment can occasionally need attention.
That’s why every TRUEFORM is backed by a manufacturer warranty and supported by a service network designed to help keep your treadmill running.
Our philosophy is simple:
Build it well. Make it serviceable. Stand behind it.
WARRANTY COVERAGE
Warranty coverage varies by TRUEFORM model, component, usage environment, and purchase date.
For complete coverage terms, exclusions, and eligibility requirements, please review the official TRUEFORM warranty document below.
Download the full Warranty Here
TRUEFORM RUNNER
Frame / Structural Components
Lifetime - See current warranty terms
Moving Parts
5 years from purchase date
Electronics / Display
5 years from purchase date
Labor
2 years from purchase date
TRUEFORM TRAINER
Frame / Structural Components
Lifetime - See current warranty terms
Moving Parts
5 years from purchase date
Electronics / Display
3 years from purchase date
Labor
1 year from purchase date
NEED WARRANTY SUPPORT?
If your TRUEFORM isn't performing as expected, our service team can help determine the next step.
In partnership with WOODWAY Treadmills, we provide parts and warranty support for TRUEFORM equipment.
Before reaching out, please have the following information available where possible:
- TRUEFORM model
- Serial number
- Original order number
- Description of the issue
- Photos or video showing the issue
This helps the service team identify your unit and determine the correct parts or service path as quickly as possible.
CONTACT SERVICE
Phone: 1-800-966-3929 — Option 3
Email: service@woodway.com
NEED A REPAIR?
Warranty support and hands-on service are not always the same thing.
If your unit requires an in-person repair—or if your TRUEFORM is outside of its warranty period—you can use our service network to locate a fitness equipment technician near you.
For more information on maintenance, replacement parts, troubleshooting, and repairs:
OWNER'S MANUALS
Looking for setup instructions, maintenance information, specifications, or operating guidance?
OUR GOAL IS TO KEEP YOUR TRUEFORM RUNNING
TRUEFORMs are not designed to be disposable equipment.
Wear components can be replaced.
Parts can be serviced.
And many issues can be resolved without replacing the entire treadmill.
Whether your machine is under warranty or has already seen years of use, our goal remains the same:
Keep it moving.
ADDENDUM:
03/23/23
For Runners and Trainers monitor accuracy is considered within a +/- 5%
Please check our Terms of Service here:
https://trueformrunner.com/en-ca/policies/terms-of-service
Please check our Refund Policy
https://trueformrunner.com/en-ca/policies/refund-policy
Please check our Shipping Policy
Once your order has shipped, you will receive an email from our shipping department with the tracking number.
We anticipate shipping within 10-14 business days unless otherwise stated in a product or a specific offer's terms and conditions.
Your TRUEFORM is shipped via LTL Freight.
Depending on the shipping option you choose, your TRUEFORM will be delivered:
- Basic Economy by Appointment: Front Door, Back Door, or Garage with signature required. No assembly or installation.
In addition we can offer two additional options (not available in all areas)
- Premium by Appointment: Room of choice on any floor in the house with packing removal. No assembly or installation.
- White Glove Delivery: Room of choice on any floor in the house with packing removal, assembly and installation - hop on and run!
International Shipping
We are proud to offer international shipping for our treadmills. Please note the following terms for all orders shipped outside of the United States:
Shipping Costs: International shipping rates will be calculated at checkout or provided by our team prior to fulfillment.
Duties, Taxes & Tariffs: Any applicable import duties, taxes, tariffs, or brokerage fees are the responsibility of the customer. These charges are not included in the purchase price or shipping costs.
Customs Clearance: In some cases, customs authorities may require payment of these charges before the treadmill is released at the border or delivered. Customers are responsible for paying these fees directly to the carrier or customs office.
Delays: Customs processing may cause delivery delays outside of our control. We are not responsible for any such delays.
Refusal of Shipment: If a shipment is refused due to unpaid duties, taxes, or tariffs, the customer remains responsible for all associated costs, including return shipping and restocking fees.
By placing an international order, you acknowledge and agree to these terms.